privacy and policy

Last Updated: April 11, 2026

At Wellness Medical India ("we", "our", "us"), accessible from https://wellnessmedical.in/, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Other billing details required for order processing

b. Account Information

When you create an account on our website:

  • Login credentials

  • Order history

  • Preferences

c. Automatically Collected Data

  • IP Address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support

  • To improve our website and services

  • To send order updates and notifications

  • To prevent fraudulent transactions

  • To comply with legal obligations

3. Payment Information

Currently, we offer Cash on Delivery (COD) as the primary payment method.

We are in the process of introducing online payment options through secure third-party payment gateways. Once available, all online transactions will be processed through encrypted and secure payment systems.

We do not store your card, UPI, or banking details on our servers. All payment-related data will be handled securely by authorized payment service providers in compliance with industry standards.

4. Sharing of Information

We may share your information with:

  • Payment gateway providers (such as Cashfree Payments)

  • Shipping and delivery partners

  • Service providers that help operate our website

  • Legal authorities when required under applicable laws

We do not sell, trade, or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including:

  • Google Analytics

  • Facebook Pixel

These technologies help us:

  • Understand user behavior

  • Improve website performance

  • Provide a better and personalized user experience

You can choose to disable cookies through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise any of these rights, you can contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: thewellnessmedicalindia@gmail.com
🌐 Website: https://wellnessmedical.in/

By using our website, you agree to the terms outlined in this Privacy Policy.